How far in advance should I book?
We recommend booking 2-3 months in advance to secure the best rates and villa options. However, we can often accommodate shorter notice bookings depending on availability and resort schedules.
Do you offer discounts for group bookings?
Yes, we can arrange special rates for groups of 4 or more villas. Contact us with your group details, travel dates, and preferred resort(s) for a customized quote.
What's included in your quoted price?
Our wholesale rates typically include accommodation and daily breakfast. Some resorts offer all-inclusive options. We'll clearly specify what's included in your personalized quote.
Can you arrange transfers from the airport?
Yes, most resorts arrange their own transfers. We'll coordinate with your resort to ensure seamless speedboat or seaplane transfer on your arrival date.
Do you work with travel insurance providers?
We can provide recommendations for travel insurance partners. We advise all guests to consider comprehensive coverage for international travel.
What payment methods do you accept?
We accept bank transfers, credit cards, and online payment platforms. Payment terms and deposit schedules will be outlined in your booking confirmation.
What's your cancellation policy?
Cancellation policies vary by resort and season. We'll provide full details with your personalized quote so you can make an informed booking decision.
Can I modify my booking after confirmation?
Yes, we can often modify dates, villa types, or resort selections. Availability and resort policies will determine the feasibility and any associated costs.